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Winter Policy

It is J.E. Kelleher's Winter Policy that services provided at the destination location during colder months be scheduled for the day after delivery. This policy is in effect form Nov 1st through April 1st.This allows the household goods time to acclimate to room temperature. We adopted this policy to protect the homeowners' possessions and to prevent unecessary damages that might occur due to temperature change. Specifc items include (but not limited to):

  1. Washing Machines - although drained at origin, the machine will always maintain some water in the system and needs to acclimate to room temperature to allow what water is in the unit to thaw. It is recommended that no water be connected until it has thawed.
  2. Icemakers - although the system has been serviced at origin, the unit will still have residual moisture in it and needs to acclimate to room temperature to allow what water is in the unit to thaw. It is recommended that no water be connected until it has thawed.
  3. Waterbed Mattresses - attempting to unfold a mattress before it reaches room temperature may cause the mattress to crack. The unit needs to acclimate to room temperature before the mattress is handled.
  4. Grandfather Clocks - cold temperatures cause the oil in pivot points to gum up. The clock needs to acclimate to room temperature to allow for proper setup.
  5. Electronic Equipment - dramatic temperature changes can effect electronic components and therefore it is not recommended to connect electronic equipment before it has reached room temperature.

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